University of Missouri Health Care and University Physicians offer many options for bill payment.
To pay your MU Health Care and University Physicians bills, please choose the option that is the easiest for you:
MU Health Care has recently upgraded our online patient payment service with two ways to pay.
- If you have your statement in front of you, access the online bill payment by clicking the “Pay Your Bill Online” button below.
- You can also access bill pay from your personal HEALTHConnect app account, and pay your bills or balance in the app.
If you are unable to pay your bill in full, you can set up a payment plan for yourself and others in your household.
For more information, or if you have questions, concerns, or need assistance, please call our customer service team at (573) 884-3300, and select option 2, or toll-free at (800) 877-2372, and select option 2.
Acceptable payment methods online are debit card including HSA accounts, credit card and bank account. We are only able to accept Mastercard, Visa or Discover.
Mail your payment with the payment stub to our post office box for processing. Please write the account number in the memo section of a check.
Payments to University Physicians (blue billing statement) go to:
PO Box 80895
Kansas City, MO 64180
Payments to MU Health Care (gold billing statement) go to:
PO Box 807003
Kansas City, MO 64180-7003
Please do not send cash through the mail or put cash payments in our drop box locations.
Use one of our convenient drop box locations:
- University Hospital, One Hospital Dr, first floor by Admissions and Registration (Temporarily closed)
- University Physicians Medical Building, 1020 Hitt St., first floor near the pharmacy
- Women's Hospital, 404 N Keene St., main entrance vestibule
Pay your bill over the phone using your credit card by calling 573-884-3300, option 1, or toll free at 800-877-2372, option 1.
Why Did I Receive Two Bills?
You may receive two separate bills for services at our hospitals or clinics.
One bill will come from University of Missouri Health Care. It includes charges for the facility fee and any ancillary testing provided to you. This would include laboratory tests, X-rays and any specialized testing requested by your physician. The billing statement from MU Health Care is colored gold.
A second bill will come from University Physicians for physician charges for your office visit, procedures performed, laboratory tests and/or radiology interpretation. Because University Physicians clinics are not privately owned by the physicians, their charges do not include costs for supplies and facilities’ overhead. The billing statement from University Physicians is blue.
For further questions please email or call us at 573-884-3300, option 1 or 800-877-2372, option 1.
Accident and Liability Form
If you received medical services as a result of an accident, you will be required to complete an Accident and Liability Form. We will also need a copy of your accident report, if available. For further questions, please email or call us at 573-884-3300, option 2 or 800-877-2372.