Questions, comments or concerns? MU Health Care values your feedback, positive or negative. We offer a few ways for you to send us a comment about a recent experience or offer suggestions for services we provide.
Help us improve by supplying us feedback:
Online: Patient Safety Network
Your comment is promptly forwarded to the appropriate personnel for acknowledgement and resolution through the Patient Safety Network. The Patient Safety Network (PSN) is a user-friendly electronic reporting system with web-based data entry. The PSN enables patients and families to report compliments, complaints or suggestions. The network is designed to provide rapid response to patients and families. Click below to submit a comment online with the Patient Safety Network.
Phone or in Person: Office of Patient Experience
To speak with someone about a recent experience, or if you would like help accessing the PSN, please contact the Office of Patient Experience at 573-884-0000. The team is available from 8 a.m. to 4:30 p.m. Monday through Friday. The office is located on the first floor of University Hospital in main lobby, TC1002, just past the gift shop.